NEXT, Powered by NAEC

NEXT powered by NAEC logo

 

North Arkansas Electric Cooperative now provides more than just electricity. Bringing state-of-the-art unmatched broadband internet, telephone and television services, NAEC is responding to the needs of our members. The choice is simple – service from an organization you trust. It’s the next greatest thing since electricity.

If you are in the NEXT pilot areas in Fulton or Baxter counties, please call 870-895-3221 or visit an NAEC office to subscribe! Those who get two services receive a $6 discount. Those who get all three – broadband, telephone and television – receive a $12 discount.

Need to pay your bill or get information on your account? Click here to access the NEXT Subscriber Portal. 

Broadband Internet

NEXT, Powered by NAEC is the smart choice for fast, reliable and affordable internet service. We offer up to three times more speed at a lower cost-per-megabit than competitors and have the most advanced Internet connection available. 

 
PlanResidentialBusiness
Entry Level (Up to 10 Mbps down and up) $39.95 $59.95
Basic (Up to 100 Mbps down and up) $49.95 $79.95
Advanced (Up to 1 Gbps down and up) $79.95 $499.95


Managed wireless gateway/router service is available for $4.95 a month. 

Telephone/Voice

NEXT, Powered by NAEC telephone is crystal clear and affordable. We offer unlimited local and long-distance calling and standard calling features, such as three-way calling, caller ID, call waiting and voice mail. 

 
PlanResidentialBusiness
Basic $27.95 $34.95


Additional features are available for purchase. These include additional phone lines, international long distance, long distance to Mexico and a full list of features for small or large businesses. A battery back-up option is available for $5 a month. 

Click here to open a PDF of the E911 Disclosure Notice/Acknowledgement.

Television

Next, Powered by NAEC television is dependable and affordable. We offer the greatest variety of channels, including all of your favorites. Add whole-home DVR for only $5 more and watch shows and movies on your own schedule. 

 
PackageResidentialBusiness
Local Plus HD $32.95 $37.95
Complete HD $64.95 $69.95
Advanced HD $78.95 $83.95
Ultra HD $132.95 $137.95


Click here to open a PDF that outlines channels available through each package as well as extras.

An additional HD receiver costs $4.95 a month. 

Customer Service

Access technical support 24 hours a day, 365 days a year by calling 870-895-3221. Get help with billing and account questions by calling 870-895-3221 from 8 a.m. to 4:30 p.m. Monday through Friday.

Frequently Asked Questions

Have questions? Click here to view common questions and their answers. You also may call 870-895-3221 during regular business hours.

Terms and Conditions

Internet: All business services come with priority after-hours support and free static IP address (if requested). Gigabit is a maximum capacity. Speed is likely to be slower because transport overhead and other locations on the Internet are not yet gigabit-capable. Very few wireless routers support gigabit connection speeds. Gigabit speeds are "best-effort" and not guaranteed. Speeds in the 700 to 900 Mbps range are most common on gigabit tier.
 
Telephone: Unlimited local and long-distance telephone service includes the entire United States and Canada. International calling plans are available. Calls to cellular phones are not included in international calling plans. Standard features include three-way calling, number ID, call forwarding, call waiting and voice mail. Additional services are available for additional cost. Prices do not include applicable taxes, regulatory and/or local government franchise fees. Telephone taxes are billed one month in arrears. Each additional line is $18/residential, $20/business. VoIP service is provided by a third party.
 
Television: Business prices vary for restaurants, bars, hotels and other hospitality businesses. Additional HD receiver is $4.95 a month. HBO, Cinemax, Showtime and Starz/Encore carry an additional charge with all packages except Ultra. Sports and Variety packages carry an additional charge with all packages. Prices do not include applicable taxes, local television surcharge, regulatory and/or local government franchise fees. Call for details.
 
Prices and packages are subject to change.
 
Click here to open a PDF of the NEXT, Powered by NAEC LLC Acceptable Use Policy. If you experience difficulty viewing or downloading this file, please download Adobe Acrobat Reader.