Working with electricity can be a hazardous job, especially for line workers. That’s why for NAEC, safety is the number one priority. This is not empty talk. Over time, we have created a culture of putting our crews’ safety and that of the community above all else.
Our mission is to provide safe, reliable and affordable energy to you, our members. Yes, we strive to deliver affordable and reliable electricity to you, but equally important, we want our employees to return home safely to their loved ones. This requires ongoing focus, dedication, vigilance — and your help!
Distractions can be deadly. Although we appreciate your kindness and interest in the work of our crews, we ask that you stay back and let them focus on their task at hand. Even routine work takes their full attention and that of their colleagues, who are also responsible for the team’s safety. Distractions can have deadly consequences. If a line worker is on or near your property during a power outage, for vegetation management or for routine maintenance, please allow them ample room to work. These accommodations help protect our crews and you.
If you have a dog, try to keep it indoors while line workers are on or near your property. Most dogs are friendly, but some are defensive of their territory and can’t distinguish between a burglar and a utility worker.
We also ask that you move over or slow down when approaching a utility vehicle. This is an extra barrier of safety to help those who help all of us.
Our phone system is temporarily down, but technicians are working to fix the issue. In the meantime, you can report an outage by calling 844-335-4461 and make a payment by calling 844-335-4451. We apologize for the inconvenience.