North Arkansas Electric Cooperative provides more than just electricity. Bringing state-of-the-art unmatched broadband internet, telephone and television services, NAEC is responding to the needs of our members. The choice is simple – service from an organization you trust. It’s the next greatest thing since electricity.
Please call 870-895-3221 or visit an NAEC office to see if NEXT, Powered by NAEC is available at your home or business! Those who get two services receive a $6 discount. Those who get all three – internet, telephone and television – receive a $12 discount.
Need to pay your bill or get information on your account? Click here to access the NEXT Subscriber Portal.
NEXT, Powered by NAEC is the smart choice for fast, reliable and affordable internet service. We offer up to three times more speed at a lower cost-per-megabit than competitors and have the most advanced Internet connection available.
Managed wireless gateway/router service is available for $4.95 a month.
NEXT, Powered by NAEC telephone is crystal clear and affordable. We offer unlimited local and long-distance calling and standard calling features, such as three-way calling, caller ID, call waiting and voice mail. Business subscribers can call for custom quotes.
Click here to open a PDF of the E911 Disclosure Notice/Acknowledgement.
Next, Powered by NAEC television is dependable and affordable. We offer the greatest variety of channels, including all of your favorites. Add whole-home DVR for only $5 more, and watch shows and movies on your own schedule. Each HD set-top box costs $4.95 a month. Business subscribers can call for custom quotes.
Click here to open a PDF that outlines channels available through each package. Please note, the channels offered in the Local package are dependent on the county in which a subscriber lives.
TV subscribers have access to WatchTVEverywhere. Stream some of your favorite channels and subscribed programming to your tablet, smartphone, laptop or other mobile devices from anywhere with an internet signal. Click here to open a PDF showing how to get started with WatchTVEverywhere.
Television service provided by OzarksGo
Access technical support 24 hours a day, 365 days a year by calling 870-895-3221. Get help with billing and account questions by calling 870-895-3221 from 8 a.m. to 4:30 p.m. Monday through Friday.
Frequently Asked Questions
Have questions? Please call 870-895-3221.
Click here to access a phone guide with information on calling features and voicemail.
Terms and Conditions
Internet: All business services come with priority after-hours support and free static IP address (if requested). Gigabit is a maximum capacity. Speed is likely to be slower because transport overhead and other locations on the Internet are not yet gigabit-capable. Very few wireless routers support gigabit connection speeds. Gigabit speeds are "best-effort" and not guaranteed. Speeds in the 700 to 900 Mbps range are most common on gigabit tier.
Telephone: Unlimited local and long-distance telephone service includes the entire United States and Canada. International calling plans are available. Calls to cellular phones are not included in international calling plans. Standard features include three-way calling, number ID, call forwarding, call waiting and voice mail. Additional services are available for additional cost. Prices do not include applicable taxes, regulatory and/or local government franchise fees. Each additional line is $18/residential, $20/business. Business phone lease is $12.50 per phone per month. VoIP service is provided by a third party.
Television: Business prices vary for restaurants, bars, hotels and other hospitality businesses. Each HD set-top box costs $4.95 each month. HBO, Cinemax, Showtime, Starz and StarzEncore carry an additional charge with all packages except Ultra. Sports and Variety packages carry an additional charge with all packages except Ultra. Prices do not include applicable taxes, local television surcharge, regulatory and/or local government franchise fees. Call for details.
Pricing reflects recurring monthly charges. Prices and packages are subject to change.
Click here to open a PDF of the NEXT, Powered by NAEC LLC Acceptable Use Policy. If you experience difficulty viewing or downloading this file, please download Adobe Acrobat Reader.