NAEC is preparing for the possibility of outages from the rain, ice, snow and sleet in the forecast for this week. We encourage members to do the same.
Information released Tuesday, Feb. 22, by the National Weather Service’s Little Rock office included the possibility of 1.5 to 2 inches of rain, less than 1 inch of sleet/snow and about 0.5 inches of ice accumulation for NAEC’s territory through Friday morning.
All NAEC personnel will be on hand, and additional line and right-of-way crews are on standby. In addition, NAEC maintains a stock of poles, transformers and other equipment and works with our suppliers in case more are needed.
Members need to maintain an emergency kit stocked with food, water, prescriptions, flashlights, battery-powered radio and extra batteries. Those who rely on electricity-dependent medical devices need to have a plan in place in case they experience an extended outage.
Here are additional ways to prepare for a power outage:
Members who experience an outage may report it to the dispatch center by using the NAEC mobile app or form on the Outage Viewer or by calling 870-895-3221. In the event of widespread outages, phone lines will be busy and may be down.
The Arkansas Public Service Commission's moratorium on disconnects for nonpayment will be lifted May 3, 2021. Payment arrangements for past-due balances may be made now by calling 870-895-3221 or clicking here.