The federal government’s Low Income Home Energy Assistance Program provides help for qualifying members with their energy costs during the summer and winter.
LIHEAP is administered by community action agencies. In NAEC’s service area, those are Ozark Opportunities and Northcentral Arkansas Development Council.
Summer assistance began July 25 and will end Sept. 30 or before if funds are depleted. We encourage members needing help to reach out to the agency serving their county for more information.
Ozark Opportunities serves residents in Baxter and Marion counties.
Northcentral Arkansas Development Council serves residents in Fulton, Izard, Sharp and Stone counties.
The amount of help available varies based on a member’s income, number of people in the household and other factors.
NAEC tries to work with members who are experiencing hardships. Members with questions or concerns about their account may reach a member service representative by emailing firstname.lastname@example.org or calling 870-895-3221 from 8 a.m. to 4:30 p.m. weekdays.
Outage restoration work likely will continue through Sunday. Please report your outage by calling 870-895-3221. Updates are posted on the NAEC Facebook page. We appreciate your patience as we work as safely and quickly as possible.