January 8, 2026
Pennies in short supply; NAEC requests exact change
NAEC requests that our members who pay in cash use exact change when able.
Like many others, the co-op’s banking institution is in short supply of pennies as the United States Mint has suspended penny production.
If a member service representative does not have the needed pennies when giving you change, the cents will be credited to your account. For example, if your change is $5.54, then the representative will give you $5.50 in cash and credit your account $0.04. You will see the credit on your online account and on your next statement.
To avoid dealing with pennies (and office visits), you might consider enrolling in automatic bank draft. The free service electronically transfers your balance from your bank account to the cooperative’s each month on the due date. Call NAEC at (870) 895-3221 or visit an NAEC office during regular business hours to enroll.
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